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PAY ONLINE

FAMS is authorized to accept balance in full as well as partial payments towards your account balance. Sign in to find an option that works for you.

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PAY BY PHONE

Pay by phone 24 hours a day, 7 days a week by calling FAMS automated payment system at 1-800-399-4984. Be sure to have your 13-digit FAMS ID number and ZIP code ready for entry when prompted.

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PAY BY MAIL

Please reference any letter notification received from FAMS for the appropriate P.O. Box to make your payment. If you cannot locate mailed communication, you may call in to our office to obtain it from a FAMS representative at 1-800-399-4639.

Frequently Asked Questions

What if my FAMS ID Number and Zip Code don’t work? 2017-08-30T21:43:08+00:00

Confirm you have correctly entered the FAMS ID Number and your zip code. If you still cannot log in, please contact our office at 1-800-399-4639 and a FAMS associate will assist you.

Where do I find the FAMS ID Number for my account? 2017-08-30T21:44:32+00:00

The FAMS ID Number is clearly displayed on any letter or message you may have received from FAMS. It is also provided during phone conversations with our office. If you don’t have the FAMS ID Number handy, you may call in to our office at 1-800-399-4639 and one of our associates will be happy to assist you with that.

What if I don’t have money right now? 2017-08-22T22:58:17+00:00

Even if you don’t have money today, there are options to resolve your debt. Your creditor may offer flexible options to assist you in resolving your account today. Let’s review available options together to identify if payments or a resolution amount can be spread over monthly installments or if you can defer the first payment. Contact us at 1-800-399-4639 for assistance.

Over how many months can I resolve my account? 2017-09-21T23:00:56+00:00

The repayment term is typically determined by your creditor. The system will not allow you to set up payment arrangements beyond the range permitted by the creditor. Consider what you can comfortably afford to pay each month. It is important to remember that if you miss a payment or are late in paying, the arrangement may become null and void. Make sure that you feel comfortable about your ability to pay the agreed upon scheduled amount each month for the entire term of the arrangement.

If you need help working towards a resolution, please contact a FAMS agent at 1-800-399-4639.

When are the payments withdrawn? 2017-09-21T23:02:34+00:00

The first payment will be withdrawn on the date that you select. Payments scheduled outside of business hours or on the weekends will typically be posted on the next business day.

Requests to modify payment arrangements must be received at FAMS a minimum of two (2) business days prior to the date of the payment. You will need to make these requests by contacting a FAMS agent at 1-800-399-4639.

What payment methods do you accept? 2017-08-22T23:00:04+00:00

FAMS accepts all major credit and debit cards. You may also set up direct withdrawal from your checking or savings account.

What happens if I am late in making a monthly payment towards my resolution? 2017-09-21T23:03:20+00:00

If you are late in making an agreed upon monthly payment, the agreement may be considered null and void. If you anticipate being late with a payment, contact a FAMS associate at 1-800-399-4639 immediately to discuss what options may be available to you.

FAMS CONSUMER ASSISTANCE

Whether you need to make a payment; submit an authorization form; make a promise or payment offer; submit a dispute; contact or talk to us; have a question and need an answer; could use some tips on regaining financial health; or you want to learn more about various types of debt; Financial Asset Management System, Inc (FAMS) wants to assist you with the redemptive tools to stabilize your financial future.

FAMS is dedicated to helping consumers become financially educated in order to gain control of their personal finances. If you have read this far, then you have taken a big step toward empowering yourself to responsibly manage your financial obligations in a constructive manner.

FAMS has developed this site to improve your ability to “do it yourself”. Your financial future is about educating yourself and understanding your options. FAMS hopes the information will provide you with that new start you have been looking for. Thank you.

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