make a payment

If you wish to make a payment utilizing your Healthcare Savings Account (HSA), please call FAMS toll free at 866-637-6196 and a representative will be happy to assist you. HSA payments cannot be made via this web portal.

Financial Asset Management Systems, Inc. is a debt collection agency. This is an attempt to collect a debt, by a debt collector, and any information obtained will be used for that purpose. Calls to and from FAMS may be monitored and/or recorded.
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FAMS offers four ways to make payments on your balance owed.

  1. Pay online, using our convenient, secure web payment portal. You will need your 13 digit FAMS ID number (from the letter we sent you).
  2. Call our automated pay-by-phone system. FAMS automated phone pay system will accept your payment 24 hours a day, 7 days a week. Call 1-800-399-4984.
  3. Call one of our representatives. Our hours of operation are Monday through Thursday from 8 AM to 9 PM; Friday from 8 AM to 5 PM, and select Saturdays from 8 AM to 12 Noon. When leaving messages, please be sure to spell your name, leave your creditor or lender name, creditor and/or FAMS account ID numbers, and your call-back number. We return calls promptly.
  4. Mail us your payment.