Pay by Phone

/Pay by Phone
Pay by Phone 2017-08-16T04:08:51+00:00

Call FAMS Automated Payment System

  • Pay by phone 24 hours a day, 7 days a week by calling FAMS automated payment system at 1-800-399-4984.
  • Payments made may not appear on your account until the next business day.
  • Be sure to have your 13-digit FAMS ID number and ZIP code ready for entry when prompted.

Talk to a FAMS Representative

  • Our representatives take payments by credit card or electronic check. Our hours of operation are Monday through Thursday from 8 AM to 9 PM; Friday from 8 AM to 5 PM, and select Saturdays from 8 AM to 12 Noon. When leaving messages, please be sure to spell your name, leave your creditor or lender name, creditor and/or FAMS account ID numbers, and your call-back number. We return calls promptly.
  • Call the number on your correspondence or contact our Client Services Department at 800-399-4639.

For credit or debit card payments, please have the following information ready when you call

  • Card number and expiration date
  • Card verification code
  • Billing address and phone number
  • FAMS ID number (if available)

For electronic check payments, please have the following information ready when you call

  • Bank name
  • Bank routing number
  • Your bank account number
  • FAMS ID number (if available)